Assistly
AssistlyLogin

Assistly

Unified knowledge.Smarter support.

Connect. Sync. Understand.One AI platform for yourWebsite BotandAgent Assist— grounded in the sources you choose.

Get Started

Sign in with your organization account

Assistly — AI agents built around your business knowledge

How it works

Connect platforms. Sync into one Vector DB.

Owners connect helpdesks with credentials or OAuth, set a sync schedule, and Assistly indexes Help Center articles and tickets into an organization-scoped knowledge base — ready for AI.

One central knowledge base

Platforms sync into your organization's Vector DB. Each Agent and the Website Bot then selects only the sources it needs.

Multi-tenant · org-isolated

Sources

Zendesk
Intercom
Freshdesk
Gorgias
Gmail
Vector DB

Per bot

Agent A

Uses: Zendesk

Agent B

Uses: Zendesk · Gmail

Website Bot

Uses: Zendesk

Zendesk
Intercom
Freshdesk
Gorgias
Gmail
HubSpot
Salesforce
Notion
Confluence
Slack
PDF / DOCX document packs
Integrations page with connected platforms
Connect Zendesk, Intercom, Freshdesk, Gorgias, Gmail and more — all feeding one organization knowledge base.
Sync progress for Help Center, tickets, and embeddings
Sync Now or on a schedule. Track Help Center, tickets, and embedding progress as your Vector DB builds.

Custom answers

Pick the knowledge each bot should use.

Website Bot and every staff Agent select one or more imported sources. Answers stay grounded in what you enable — not the entire internet.

Custom Agents.Your sources.

Choose the knowledge sources each agent should use to get the right answers — tailored per teammate inside your organization.

Agent Settings

Knowledge sources

Zendesk
Gmail
+ Add more
A

Alex

Returns

S

Sam

Billing

J

Jordan

Technical

Website Bot settings with knowledge source selection
Owner configures the org Website Bot: sources, greeting, standing instructions, domains, and a copy-ready embed snippet.
Agent settings with extension hosts and knowledge sources
Each team member gets their own Agent: hosts for Alt+select, standing instructions, and personal knowledge toggles.

Website Bot

Embed a chatbot that answers from your knowledge.

Drop a generated script on your site or ecommerce storefront. Customers chat with a bot that retrieves from your selected integrations — with handoff contacts when knowledge is thin.

  • Public widget for visitors — separate from staff Agent Assist.
  • Allowed domains and a static embed snippet (copy only — no freeform script editing).
  • Same grounded retrieval core as Agent drafts — org-scoped Vector DB.
Website Bot chat widget answering a product question

Agent Assist

Drafts where you cannot embed code.

On Zendesk, Gmail, and other allowed hosts, members sign into the Chrome extension, hold Alt / Option, select text, and get a grounded draft copied to the clipboard.

STEP 01

Sign in

Members use the same org credentials as the dashboard. One active extension session per user keeps access controlled.

Assistly Chrome extension sign-in over Gmail

STEP 02

Alt + select

On configured hosts, hold Alt (Option on Mac) and select the customer question. Assistly generates a grounded draft from your selected knowledge sources.

Selecting customer text with Alt to generate an Assistly draft

STEP 03

Paste the draft

When the badge shows success, the reply is already on your clipboard — paste with Ctrl/Cmd+V and send.

Pasting an Assistly draft into a Gmail reply

Multi-tenant platform

Built for organizations. Tailored per company.

Assistly is a multi-tenant SaaS: each organization gets its own isolated workspace, Vector DB collection, integrations, Website Bot, and member Agents — so your knowledge never mixes with another company's.

Org-isolated data

Credentials, sync jobs, embeddings, and chat stay inside your organization boundary.

Company-tailored bots

Owners connect the platforms you use; each Agent picks sources that match their role.

Secure by default

Encrypted secrets, role-aware access, and grounded answers — never invented policy.

Operating principles

Secure & private

Encrypted credentials · org-scoped retrieval

Scheduled sync

Keep Help Center and tickets fresh

Team Agents

Each member picks sources and hosts

Grounded drafts

Clarify or hand off when knowledge is thin

Assistly

Ready to assist from your knowledge?

Sign in with your Assistly account to connect sources, sync knowledge, and launch Website Bot or Agent Assist.

Get Started
Website Bot Chrome extension Vector knowledge